Shipping policy

Overview

At ORACLE Enterprises, we ensure safe and timely delivery of your apparel orders.

Shipping Coverage

We deliver across all major pin codes in India.

Delivery Timeline

Estimated delivery time:

Delhi NCR: 2–4 days, Metro Cities: 3–6 days, Other Regions: 5–9 days, Actual timelines may vary due to:

Weather conditions, Courier delays, Location accessibility

Shipping Charges

Standard shipping charges apply (as displayed at checkout). Free shipping may be offered during special offers or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive:

Tracking link, Courier partner details, Tracking information may take up to 24 hours to update after dispatch.

Incorrect Address / Failed Delivery

Orders may be returned if:

The address provided is incorrect, The customer is unavailable at the time of delivery, The phone number is unreachable, Re-delivery charges may apply in such cases.

Lost or Damaged Shipments

If a shipment is lost or damaged:

Raise a complaint within 48 hours of delivery. Our team will coordinate with the courier partner for investigation. Replacement or refund will be provided after verification.

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